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Steve McDonald and his son Branden in Steve’s award- and photo-packed office on Crest View Drive. (Hudson Star-Observer photo by Chuck Nowlen)

Insurance mainstay Steve McDonald retires - sort of - after 37 years

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How did Steve McDonald build one of the country’s most successful insurance agencies from a modest Hudson office near the Interstate?

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Lesson #1, for starters:

“I told my staff, ‘Let’s say you’ve got a customer with a $2,000 boat. That’s the most important thing in the world for you right now.

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Chuck Nowlen
Chuck Nowlen joined the Star-Observer team as a business, township and general-assignment reporter in April, 2014 after a three-decade career in newspapers and magazines, and as a newsroom-management/business-planning consultant.
(715) 808-8286
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