office blog posts
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HEALTHBEAT BY ANNE POLTA The front desk
After reading a recent study in a social science journal, I think I know who the true emotional virtuosos are at the medical clinic. They're the receptionists who greet patients, answer the phone, t...
7/6/11 at 12:07 PM The efficiency factor: One visit or five? 12/29/10 at 4:29 PM
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